Jul 29, 2019
Discussion around tactics and rationale for a focus on internal knowledge transfer within a firm.
Jul 22, 2019
Clients love getting things for free, how does that balance with billing for value?
Jul 15, 2019
We continue talking about Client Minimums – but with a focus on exceptions that make the rule.
Jul 8, 2019
Setting a minimum level of service is a key part of focusing on the clients that are a right fit for your firm.
Jul 1, 2019
The importance of setting and communicating scope early in client relationships.